Request Professional Services

You can request help from Professional Services for project related tasks. Fill out the form to provide details about your request. The incident number displays after you submit the form. When submitted, you receive an email confirming the incident report and number.

To request professional services for project related tasks, perform the following procedure.

  1. In the left pane, select Get Assistance.

  2. In Epiq Assist, select Get Professional Services.

  3. In Service Request, select one or more options from the following list:

    • Collection

    • Process

    • Filter

    • Promote

    • Loading

    • Production

    • Other

  4. In Description, enter the details of your request.

  5. If there is a location restriction for data access or staffing, select Yes in Is a location restriction in place for data access or staffing. Then, in Data access or staffing required within this region, select a region.

  6. In Add Phone Number, provide your telephone number.

  7. If you want to add followers to the request, in Add Followers to the Request, enter up to three email addresses separated by commas.

  8. Under Billable Request, select the I understand that fulfillment of this request may result in additional billing checkbox.

  9. Click Submit.